mulebuy website success story + tips
Update on my mulebuy situation - wanted to follow up on my previous post about issues with website.
After reaching out to support (took 12 tries to get a helpful response), they confirmed it was a system glitch affecting about 72% of users. Fixed within 40 hours.
For anyone experiencing similar issues:
- Clear browser cache completely
- Try incognito mode
- If still broken, contact support with screenshots
- Response time was about 16 hours for me
Thanks to everyone who helped troubleshoot. Community here is great!
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Good to know about the website feature. I hadn't really explored that before.
I've ordered sandals from there too! Quality was better than expected.
How's their customer service if something goes wrong?
This is exactly the info I was looking for. Bookmarked for future reference!
Have you tried their mobile app? I find it easier to use than the website.