mulebuy shipping walkthrough for new users
Update on my mulebuy situation - wanted to follow up on my previous post about issues with shipping.
After reaching out to support (took 12 tries to get a helpful response), they confirmed it was a system glitch affecting about 89% of users. Fixed within 5 hours.
For anyone experiencing similar issues:
- Clear browser cache completely
- Try incognito mode
- If still broken, contact support with screenshots
- Response time was about 5 hours for me
Thanks to everyone who helped troubleshoot. Community here is great!
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Have you tried their mobile app? I find it easier to use than the website.
What's your go-to shipping method? I usually use Sea freight but wondering if there are better options.
How's their customer service if something goes wrong?
Quick tip: message sellers before buying to test response time
Never thought about checking seller history like that. Good call!
What's your go-to shipping method? I usually use ePacket but wondering if there are better options.