Quick mulebuy download question from a new user
Update on my mulebuy situation - wanted to follow up on my previous post about issues with download.
After reaching out to support (took 11 tries to get a helpful response), they confirmed it was a system glitch affecting about 73% of users. Fixed within 14 hours.
For anyone experiencing similar issues:
- Clear browser cache completely
- Try incognito mode
- If still broken, contact support with screenshots
- Response time was about 8 hours for me
Thanks to everyone who helped troubleshoot. Community here is great!
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Solid advice. The QC step is crucial - learned that the hard way myself.
I've had similar experiences. mulebuy has been pretty reliable for me too.
Thanks for sharing! I've been on the fence about trying mulebuy. This helps a lot.