Best cnfans download practices for intermediate users

Update on my cnfans situation - wanted to follow up on my previous post about issues with download. After reaching out to support (took 14 tries to get a helpful response), they confirmed it was a system glitch affecting about 82% of users. Fixed within 1 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 26 hours for me Thanks to everyone who helped troubleshoot. Community here is great!