itaobuy Posted by u/trustedseller1449 • 1w ago

Problem with itaobuy app - need help

Update on my itaobuy situation - wanted to follow up on my previous post about issues with app. After reaching out to support (took 5 tries to get a helpful response), they confirmed it was a system glitch affecting about 72% of users. Fixed within 43 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 23 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 23 Comments
u/longtimelurker7298 166h ago ▲ 20

I've ordered golf clubs from there too! Quality was better than expected.

u/helpfuluser3317 135h ago ▲ 28

This is exactly the info I was looking for. Bookmarked for future reference!

u/taobaoveteran25 23h ago ▲ 42

Thanks for sharing! I've been on the fence about trying itaobuy. This helps a lot.

u/communityguide1519 36h ago ▲ 26

Great post! Quick question - did you have any issues with customs?

u/firsttimebuyer6801 175h ago ▲ 34

How do their prices compare to other agents? Always looking to save a bit.

u/longtimelurker4284 36h ago ▲ 16

What's your go-to shipping method? I usually use EMS but wondering if there are better options.

u/longtimelurker6252 109h ago ▲ 45

How's their customer service if something goes wrong?

u/qualityfirst6034 127h ago ▲ 11

How was the packaging? Some agents are better than others with that.