superbuy shipping walkthrough for new users

Update on my superbuy situation - wanted to follow up on my previous post about issues with shipping. After reaching out to support (took 17 tries to get a helpful response), they confirmed it was a system glitch affecting about 94% of users. Fixed within 70 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 9 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 9 Comments
u/spreadsheetking2184 137h ago ▲ 32

Thanks for the detailed breakdown. New to superbuy and this is super helpful.

u/chinabuyer3501 10h ago ▲ 37

Never thought about checking seller history like that. Good call!

u/newbiequestion826 32h ago ▲ 3

Never thought about checking seller history like that. Good call!

u/chinabuyer6421 19h ago ▲ 7

Following this thread - great discussion. Thanks everyone for the insights.

u/taobaoveteran6409 89h ago ▲ 28

Have you tried their mobile app? I find it easier to use than the website.