superbuy Posted by u/fashionfinds2667 • 2w ago

My experience with superbuy qc for gaming gear

Update on my superbuy situation - wanted to follow up on my previous post about issues with qc. After reaching out to support (took 17 tries to get a helpful response), they confirmed it was a system glitch affecting about 79% of users. Fixed within 32 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 25 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 15 Comments
u/honestreview4714 31h ago ▲ 1

What's your go-to shipping method? I usually use DHL but wondering if there are better options.

u/newbiequestion2139 116h ago ▲ 48

How was the packaging? Some agents are better than others with that.

u/chinabuyer6461 206h ago ▲ 5

Thanks for the detailed breakdown. New to superbuy and this is super helpful.

u/fashionfinds8615 224h ago ▲ 31

Great post! Quick question - did you have any issues with customs?

u/budgetbuyer4957 218h ago ▲ 32

How's their customer service if something goes wrong?

u/smartshopper9131 247h ago ▲ 30

Thanks for sharing! I've been on the fence about trying superbuy. This helps a lot.

u/reviewmaster3524 168h ago ▲ 23

Good to know about the qc feature. I hadn't really explored that before.

u/genuinebuyer6724 29h ago ▲ 36

How long did shipping take to your location? I'm in France and curious about delivery times.