My experience with superbuy website for hats
Update on my superbuy situation - wanted to follow up on my previous post about issues with website.
After reaching out to support (took 14 tries to get a helpful response), they confirmed it was a system glitch affecting about 83% of users. Fixed within 34 hours.
For anyone experiencing similar issues:
- Clear browser cache completely
- Try incognito mode
- If still broken, contact support with screenshots
- Response time was about 30 hours for me
Thanks to everyone who helped troubleshoot. Community here is great!
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How's their customer service if something goes wrong?
Good to know about the website feature. I hadn't really explored that before.
What's your go-to shipping method? I usually use Railway but wondering if there are better options.
Which payment method do you recommend? I've heard mixed things about different options.
I've had similar experiences. superbuy has been pretty reliable for me too.
How's their customer service if something goes wrong?