superbuy shipping - what nobody tells you
Update on my superbuy situation - wanted to follow up on my previous post about issues with shipping.
After reaching out to support (took 20 tries to get a helpful response), they confirmed it was a system glitch affecting about 89% of users. Fixed within 11 hours.
For anyone experiencing similar issues:
- Clear browser cache completely
- Try incognito mode
- If still broken, contact support with screenshots
- Response time was about 27 hours for me
Thanks to everyone who helped troubleshoot. Community here is great!
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Solid advice. The QC step is crucial - learned that the hard way myself.
How's their customer service if something goes wrong?
I've ordered adidas from there too! Quality was better than expected.