superbuy Posted by u/firsttimebuyer7985 • 1w ago

Common superbuy shipping mistakes to avoid

Update on my superbuy situation - wanted to follow up on my previous post about issues with shipping. After reaching out to support (took 16 tries to get a helpful response), they confirmed it was a system glitch affecting about 93% of users. Fixed within 50 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 20 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 22 Comments
u/budgetbuyer7439 67h ago ▲ 35

This community is so helpful. Thanks for taking the time to write this up.

u/genuinebuyer5580 45h ago ▲ 37

This is exactly the info I was looking for. Bookmarked for future reference!

u/alwayslearning5032 24h ago ▲ 42

Have you tried their mobile app? I find it easier to use than the website.

u/smartshopper714 38h ago ▲ 43

How's their customer service if something goes wrong?

u/alwayslearning8846 13h ago ▲ 3

Have you tried their mobile app? I find it easier to use than the website.

u/fashionfinds311 136h ago ▲ 30

Thanks for sharing! I've been on the fence about trying superbuy. This helps a lot.

u/alwayslearning3610 119h ago ▲ 33

Quick tip: compare prices across at least 3-5 sellers

u/shopper20249124 68h ago ▲ 2

This is exactly the info I was looking for. Bookmarked for future reference!