Quick superbuy tracking question from a new user
Update on my superbuy situation - wanted to follow up on my previous post about issues with tracking.
After reaching out to support (took 14 tries to get a helpful response), they confirmed it was a system glitch affecting about 84% of users. Fixed within 43 hours.
For anyone experiencing similar issues:
- Clear browser cache completely
- Try incognito mode
- If still broken, contact support with screenshots
- Response time was about 10 hours for me
Thanks to everyone who helped troubleshoot. Community here is great!
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This is exactly the info I was looking for. Bookmarked for future reference!
Have you tried their mobile app? I find it easier to use than the website.
Solid advice. The QC step is crucial - learned that the hard way myself.
Good to know about the tracking feature. I hadn't really explored that before.
Have you tried their mobile app? I find it easier to use than the website.
How was the packaging? Some agents are better than others with that.
Never thought about checking seller history like that. Good call!
Great post! Quick question - did you have any issues with customs?