My experience with hoobuy tracking for bracelets

Update on my hoobuy situation - wanted to follow up on my previous post about issues with tracking. After reaching out to support (took 10 tries to get a helpful response), they confirmed it was a system glitch affecting about 87% of users. Fixed within 7 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 30 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 13 Comments
u/agentuser1888 145h ago ▲ 10

Thanks for the detailed breakdown. New to hoobuy and this is super helpful.

u/chinabuyer7344 113h ago ▲ 12

I've been using hoobuy for 21 months. Definitely agree with your points.

u/longtimelurker2083 5h ago ▲ 3

Have you tried their mobile app? I find it easier to use than the website.

u/repexpert4912 82h ago ▲ 36

This is exactly the info I was looking for. Bookmarked for future reference!

u/repexpert8371 105h ago ▲ 39

Following this thread - great discussion. Thanks everyone for the insights.

u/taobaoveteran5599 68h ago ▲ 43

Have you tried their mobile app? I find it easier to use than the website.

u/genuinebuyer2635 4h ago ▲ 15

This community is so helpful. Thanks for taking the time to write this up.