hoobuy Posted by u/fashionfinds8854 • 1w ago

hoobuy tracking tips I wish I knew earlier

Warning to others - be careful with hoobuy tracking right now. There seems to be an issue with order confirmation. I placed an order 9 days ago and it's been stuck in processing. After contacting support, they said they're aware of the issue affecting some users. Workaround that worked for me: contact support directly Just wanted to put this out there in case anyone else is experiencing the same thing. Hopefully they fix it soon. I'll update when I hear back. Edit: Issue resolved after 30 hours. Apparently a server problem.

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💬 15 Comments
u/shippingpro4024 45h ago ▲ 38

What's your go-to shipping method? I usually use DHL but wondering if there are better options.

u/dealhunter3139 172h ago ▲ 29

Good to know about the tracking feature. I hadn't really explored that before.

u/genuinebuyer1569 156h ago ▲ 15

Have you tried their mobile app? I find it easier to use than the website.

u/qualityfirst9028 66h ago ▲ 48

Have you tried their mobile app? I find it easier to use than the website.

u/taobaoveteran9489 2h ago ▲ 3

Good to know about the tracking feature. I hadn't really explored that before.

u/spreadsheetking1899 71h ago ▲ 42

Great post! Quick question - did you have any issues with customs?

u/taobaoveteran1472 41h ago ▲ 10

Thanks for the detailed breakdown. New to hoobuy and this is super helpful.