hoobuy Posted by u/spreadsheetking9380 • 1w ago

hoobuy app walkthrough for new users

Warning to others - be careful with hoobuy app right now. There seems to be an issue with payment processing. I placed an order 14 days ago and it's been stuck in processing. After contacting support, they said they're aware of the issue affecting some users. Workaround that worked for me: use the mobile app instead Just wanted to put this out there in case anyone else is experiencing the same thing. Hopefully they fix it soon. I'll update when I hear back. Edit: Issue resolved after 66 hours. Apparently a server problem.

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💬 19 Comments
u/shopper20244799 94h ago ▲ 1

I've ordered shoes from there too! Quality was better than expected.

u/sneakerhead886167 99h ago ▲ 1

I've had similar experiences. hoobuy has been pretty reliable for me too.

u/budgetbuyer1060 10h ago ▲ 26

Good to know about the app feature. I hadn't really explored that before.

u/repexpert8973 223h ago ▲ 42

I've been using hoobuy for 21 months. Definitely agree with your points.

u/sneakerhead88854 20h ago ▲ 46

Solid advice. The QC step is crucial - learned that the hard way myself.

u/shippingpro5339 66h ago ▲ 33

What's your go-to shipping method? I usually use Express shipping but wondering if there are better options.

u/repexpert6571 110h ago ▲ 33

This is exactly the info I was looking for. Bookmarked for future reference!

u/luxelover5827 46h ago ▲ 38

How's their customer service if something goes wrong?