hoobuy Posted by u/sneakerhead882797 • 2w ago

Problem with hoobuy spreadsheet - need help

Warning to others - be careful with hoobuy spreadsheet right now. There seems to be an issue with QC photo uploads. I placed an order 7 days ago and it's been stuck in processing. After contacting support, they said they're aware of the issue affecting some users. Workaround that worked for me: contact support directly Just wanted to put this out there in case anyone else is experiencing the same thing. Hopefully they fix it soon. I'll update when I hear back. Edit: Issue resolved after 63 hours. Apparently a server problem.

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💬 23 Comments
u/repexpert1110 123h ago ▲ 5

Thanks for sharing! I've been on the fence about trying hoobuy. This helps a lot.

u/honestreview5139 63h ago ▲ 17

Thanks for the detailed breakdown. New to hoobuy and this is super helpful.

u/shippingpro4242 101h ago ▲ 18

How's their customer service if something goes wrong?

u/firsttimebuyer3249 67h ago ▲ 22

Thanks for sharing! I've been on the fence about trying hoobuy. This helps a lot.

u/firsttimebuyer852 119h ago ▲ 44

Have you tried their mobile app? I find it easier to use than the website.

u/luxelover5871 99h ago ▲ 16

Good to know about the spreadsheet feature. I hadn't really explored that before.

u/repexpert4485 176h ago ▲ 12

How was the packaging? Some agents are better than others with that.

u/taobaoveteran955 44h ago ▲ 34

Solid advice. The QC step is crucial - learned that the hard way myself.