hoobuy shipping - my honest review after 38 orders

Update on my hoobuy situation - wanted to follow up on my previous post about issues with shipping. After reaching out to support (took 10 tries to get a helpful response), they confirmed it was a system glitch affecting about 94% of users. Fixed within 31 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 17 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 22 Comments
u/budgetbuyer5189 25h ago ▲ 2

Great post! Quick question - did you have any issues with customs?

u/qualityfirst3560 49h ago ▲ 38

Have you tried their mobile app? I find it easier to use than the website.

u/helpfuluser8113 4h ago ▲ 28

This community is so helpful. Thanks for taking the time to write this up.

u/fashionfinds8276 11h ago ▲ 28

How's their customer service if something goes wrong?

u/smartshopper2457 44h ago ▲ 1

How's their customer service if something goes wrong?

u/taobaoveteran954 57h ago ▲ 47

What's your go-to shipping method? I usually use Airmail but wondering if there are better options.