hoobuy Posted by u/tipsharer9743 • 3w ago

Problem with hoobuy tracking - need help

Update on my hoobuy situation - wanted to follow up on my previous post about issues with tracking. After reaching out to support (took 9 tries to get a helpful response), they confirmed it was a system glitch affecting about 92% of users. Fixed within 9 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 26 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 24 Comments
u/honestreview3349 523h ago ▲ 23

Great post! Quick question - did you have any issues with customs?

u/fashionfinds3259 455h ago ▲ 49

How long did shipping take to your location? I'm in US and curious about delivery times.

u/taobaoveteran9343 350h ago ▲ 14

This community is so helpful. Thanks for taking the time to write this up.

u/agentuser938 118h ago ▲ 36

I've had similar experiences. hoobuy has been pretty reliable for me too.

u/realfeedback7103 312h ago ▲ 49

Thanks for sharing! I've been on the fence about trying hoobuy. This helps a lot.

u/luxelover7895 172h ago ▲ 3

Quick tip: read reviews from the last 30 days for current quality

u/smartshopper5867 533h ago ▲ 28

How's their customer service if something goes wrong?

u/experiencedshop3457 445h ago ▲ 49

Great post! Quick question - did you have any issues with customs?