litbuy Posted by u/researchfirst5367 • 3w ago

litbuy logo - what nobody tells you

Update on my litbuy situation - wanted to follow up on my previous post about issues with logo. After reaching out to support (took 19 tries to get a helpful response), they confirmed it was a system glitch affecting about 80% of users. Fixed within 56 hours. For anyone experiencing similar issues: - Clear browser cache completely - Try incognito mode - If still broken, contact support with screenshots - Response time was about 13 hours for me Thanks to everyone who helped troubleshoot. Community here is great!

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💬 8 Comments
u/genuinebuyer9749 48h ago ▲ 41

Good to know about the logo feature. I hadn't really explored that before.

u/shopper20249197 396h ago ▲ 21

Great post! Quick question - did you have any issues with customs?

u/taobaoveteran5661 157h ago ▲ 45

Solid advice. The QC step is crucial - learned that the hard way myself.

u/helpfuluser3927 448h ago ▲ 46

I've been using litbuy for 14 months. Definitely agree with your points.

u/newbiequestion822 4h ago ▲ 6

What's your go-to shipping method? I usually use DHL but wondering if there are better options.

u/spreadsheetking58 322h ago ▲ 40

Thanks for sharing! I've been on the fence about trying litbuy. This helps a lot.

u/tipsharer749 99h ago ▲ 49

This is exactly the info I was looking for. Bookmarked for future reference!

u/luxelover654 487h ago ▲ 42

Great post! Quick question - did you have any issues with customs?