Problem with litbuy download - need help

I've been tracking litbuy download updates for the past 6 months, and here's what changed: - New interface rolled out about 4 weeks ago - Shipping options expanded to include 18 new carriers - Fee structure changed slightly (actually in our favor) - Response times improved significantly Overall, I'd say the platform is getting better. The download functionality specifically has seen 8 updates based on user feedback. For anyone hesitant, I'd say give it a try with a small order first. That's what I did, and now I'm a regular user. Happy to answer questions in the comments.